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Industry > Retail

The pandemic has disrupted much of the retail industry, impacting everything from in-store operations, to labour and customer experience, to supply chain. This seismic wave of change requires retailers to respond with agility, innovation, the right technology, and precise execution.

Challenge Overview
The retail industry has been heavily disrupted by the pandemic, creating many operational and organizational challenges. With an increase in online shopping and demand for faster delivery, retailers need to implement many changes including automating orders, overhauling their supply chain strategy, creating new in-store experiences conducive to social distancing. Organizations need to stay ahead-of-the curve, be agile, and accelerate their digital transformation roadmap to stay competitive under immense pressure.
Internal & External Factors
Some internal factors preventing transformational growth include struggling with legacy systems, unscalable supply chain models, security and business continuity, application modernization, accelerating cloud adoption. External factors include disrupted post-COVID economy, rise in e-commerce and digital shopping, new in-store procedures, rising competition, rising gig economy (meal and delivery services), regulations and legislation in regards to privacy and data security, customer demand and customer experience.
CONNECTIVITY Managed SD-WAN

TeraGo’s Managed SD-WAN (Software Defined – Wide Area Network) is a transformational network solution delivering secure, highly reliable networks that optimize performance. Deploy over public and private networks to seamlessly integrate offices, data centres and cloud services through a centralized system.

CONNECTIVITY Key Features
  • Business Agility
  • Cost Efficiency
  • Reliability & Performance
DATA PROTECTION Backup & Restore

Powered by Veeam’s award-winning suite of tools, TeraGo’s managed backup and restore solution provides fast, flexible and reliable recovery of virtualized applications and data, both on-premise and in TeraGo’s cloud.

DATA PROTECTION Key Features
  • Backup Management portal
  • TeraGo Managed Restores
  • Technical Support
DATA PROTECTION Disaster Recovery as a Service (DRaaS)

TeraGo’s fully managed DRaaS is architected to suit the specific requirements of your applications & business and integrates with multiple environments from on premises to TeraGo Cloud, to AWS and Azure.

DATA PROTECTION Key Features
  • Failover & Failback of Applications
  • Highly available system architecture
  • Monitoring & Recovery
CLOUD Private Cloud

Our Private Cloud is powered by VMware’s virtualization technology and hardware from Cisco Systems. Ideal for resource-intensive cloud workloads and single-tenant infrastructure applications.

CLOUD Key Features
  • Dedicated Scale
  • 24/7 monitoring
  • 99.99% SLA provided
Customer Stories DUSTIN CASSAR, CO-OWNER, QUICKTECH

“We went to a number of options with a set of needs, and we found the best fit with TeraGo. They were able to provide a balance of quality response time, high availability, bandwidth, and reasonable pricing that competitors just didn’t offer.”

Customer Stories John Thompson, IT Director

“Kitchen Stuff Plus first became a TeraGo client many years ago. When we opened a site in a location that couldn’t receive DSL service, TeraGo was the only provider that met our needs. Since then, the excellent service they’ve provided us has led us to choose them as the primary network provider for all of our 12 locations across Canada.”

Customer Stories Ken Pack, President

“TeraGo delivers exceptional services for our company. We run a multitude of applications over their secure Internet at a great price. Customer service is very important to me. Whenever I’ve had questions regarding our account, my dedicated account manager has been very helpful, informative and friendly.”

Customer Stories Jeff Tsai, Network Administrator

“We are thrilled with what TeraGo does for us. Besides the technical aspect, they help us do our jobs better and help us make better use of our dollars.”

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