Contact Us

Let’s Build a Network You Can Count On

Whether you’re exploring solutions, need support, or want to partner with us, our team is here to deliver a white-glove experience at every stage. 

Let’s Connect & Build a Network You Can Count On

Whether you’re exploring solutions, need support, or want to partner with us, our team is here to deliver a white-glove experience at every stage. 

Call Technical Support/NOC

Network Operations Centre | Available 24/7

Call Billing

Monday – Friday | 8:30am – 5:00pm EST

Request a Consultation

Fill out a quick form and we’ll connect as soon as we can.

Call Sales

Monday – Friday | 8:30am – 5:00pm EST

General Inquiries

Monday – Friday | 8:30am – 5:00pm EST

Media Inquiries

Contact the TERAGO Marketing Team for media inquiries.

Investor Relations

Contact TERAGO Investor Relations for further information regarding PR.

Request a Consultation

Fill out a quick form and we’ll connect as soon as we can.

Call Sales

Monday – Friday | 8:30am – 5:00pm EST

Call Technical Support/NOC

Network Operations Centre | Available 24/7

Call Billing

Monday – Friday | 8:30am – 5:00pm EST

General Inquiries

Monday – Friday | 8:30am – 5:00pm EST

Media Inquiries

Investor Relations

Accessibility Plan & Progress Report 2024

Accessibility Feedback

TERAGO is committed to improving the accessibility of our information to the public. Feedback can be provided by sending an email to the Director, People & Culture at hr@terago.ca or by calling 1-866-837-2461 ext. 5.

Confidentiality will be protected and feedback can be anonymous as desired. Unless messages are sent anonymously, receipt of message will be acknowledged as soon as practicable.

This feedback process information is available in alternative formats upon request.

Accessibility Plan & Progress Report 2024

Accessibility Feedback

TERAGO is committed to improving the accessibility of our information to the public. Feedback can be provided by sending an email to the Director, People & Culture at hr@terago.ca or by calling 1-866-837-2461 ext. 5.

Confidentiality will be protected and feedback can be anonymous as desired. Unless messages are sent anonymously, receipt of message will be acknowledged as soon as practicable.

This feedback process information is available in alternative formats upon request.

Commission for Complaints for Telecom-television Services (CCTS)

CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.

To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.

CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.

To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.